Legal notice

This website is operated by The Smooth Lab. Throughout the site, the terms “we”, “us” and “our” refer to The Smooth Lab. By accessing this website and/or purchasing from us, you agree to be bound by all applicable terms, conditions, and policies referenced herein.

Product & Results Disclaimer

The Smooth Lab products are cosmetic products intended for external use only.

While we showcase real customer experiences and results, individual results may vary depending on skin type, consistency of use, and other factors beyond our control.

Any timelines mentioned (including “30 days”) are based on typical user experiences and are not guaranteed outcomes.

Our products are not intended to diagnose, treat, cure, or prevent any medical condition. If you have a medical concern, please consult a qualified healthcare professional.

Usage Responsibility

By purchasing and using our products, you acknowledge that:

You are responsible for performing a patch test prior to full use
You use the product at your own discretion
You follow all usage instructions provided

The Smooth Lab is not responsible for adverse reactions resulting from misuse or failure to follow instructions.

Limitation of Liability

To the fullest extent permitted by law, The Smooth Lab shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

Use or misuse of our products
Expectations of specific results
Delays in shipping or delivery

Intellectual Property

All content on this website, including product images, branding, logos, copy, and design, is the exclusive property of The Smooth Lab and may not be reproduced, distributed, or used without written permission.

Chargebacks & Abuse Policy

We are committed to customer satisfaction and encourage customers to contact us before initiating disputes.

Any fraudulent chargebacks or abuse of refund policies may result in:

Order cancellation
Refusal of future service
Submission of evidence to payment providers

Contact

For any legal or general inquiries, please contact us at:
📧 support@thesmoothlab.com

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