Shipping policy

Shipping:

At The Smooth Lab we take immense pride in our unwavering efficiency and unwavering dedication. Our primary goal is to ensure swift delivery of your items, striving to process orders promptly within 24-48 hours, excluding weekends and holidays. 

Returns: 

At The Smooth Lab, your satisfaction is our priority. We offer a flexible 30-day return policy, giving you ample time to try our serum and ensure it’s right for you.

If you're not fully satisfied, you may initiate a return or exchange within 30 days of receiving your order. We understand that testing the product is part of the experience; however, returns must be requested within this timeframe.

Please note that we are unable to accept returns beyond the 30-day window. Any items sent back outside of this period may be returned to the sender.